Return policy

Exchange and Return Policy:

1- Our valued customers can return and replace purchases within one day from the date of receipt in the event that the product has a manufacturing defect, provided that the product is photographed and its pictures sent by e-mail before the return or exchange process.

2- It is required that the purchases be in their original condition upon return or exchange with their cover, and the original purchase invoice must be attached.

3- In the event of replacing purchases through ankara-group .com, and in the event of price differences, the customer will bear the price difference.

4- In the event of returning or exchanging purchases, the customer will bear the shipping fees and payment fees upon receipt if it was paid previously.